This Privacy Policy explains how Assist IQ (operated by PCMG Consulting Services Ltd) collects, uses, and protects your personal information when you visit assistiq.co.uk or submit an enquiry via our contact form.
We take your privacy seriously and are committed to complying with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller: PCMG Consulting Services Ltd (trading as Assist IQ)
Email: hello@assistiq.co.uk
Address: Scotland, United Kingdom
When you submit the contact form on our website, we collect:
We do not collect any special category personal data (such as health information or financial data) through this website.
We collect this information to respond to your enquiry and to determine whether our services are a good fit for your business. We do not use your information for automated decision-making or profiling.
We process your personal data on the basis of legitimate interests — specifically, our legitimate interest in responding to business enquiries received via our website. Where you have explicitly requested contact, we may also rely on your consent.
Your enquiry data is transmitted securely to our CRM system (GoHighLevel, operated by HighLevel Inc.) where it is stored and used to manage our communications with you. GoHighLevel acts as a data processor on our behalf and processes your data only in accordance with our instructions.
We do not sell your personal data to third parties. We do not share your information with third parties for marketing purposes.
We retain enquiry data for a period of up to 2 years from the date of your last contact with us, or for as long as is necessary to manage our business relationship with you. After this period, data is deleted or anonymised.
Our website uses only essential functional cookies necessary for the site to operate. We do not currently use analytics cookies (such as Google Analytics), advertising cookies, or tracking pixels. If this changes, we will update this policy and provide appropriate notice.
You can control cookies through your browser settings.
You have the right to:
To exercise any of these rights, please contact us at hello@assistiq.co.uk. We will respond within 30 days.
If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) — the UK's data protection regulator — at ico.org.uk.
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.
If you have any questions about this policy or how we handle your data, please contact us at:
hello@assistiq.co.uk